AI that
actually works.
Glacier AI Works helps Flathead Valley businesses ($1–10M) figure out where AI fits, ship the automation that pays for itself, and train your team to run it. Local. Hands-on. No retainer lock-in, no hype.
How We Help
How We Work: STE
Every engagement delivers three things — and ends with your team owning the work, not paying us forever. This isn't a sales framework. It's how we run the business.
Strategy
We sit down with you and figure out where AI actually pays you back — not where it sounds clever. Vendor map, build-vs-buy calls, a written plan you can take to your team. Rooted in how your business actually works, not a generic deck.
Transformation
We build and ship the work. Real automations integrated into the tools you already use — quoting, intake, scheduling, reporting, document handling. In production, against your real data, with the guardrails to keep it from embarrassing you.
Education
We train your team so you can run it. Written runbooks, internal champion identified, hands-on workshops in plain English. The goal is for you to be self-sufficient — calling us for the next thing, not because you're stuck on this one.
“If we do this right, you'll need us less over time, not more. That's the point. Local businesses don't need another vendor on retainer — they need someone who'll teach their team to fish.”
Featured Work
See All
After-hours voicemail volume down ~70%; estimated ~3 additional booked appointments per week from previously-missed calls.
After-Hours Voice Receptionist for a Local Clinic
Built an AI voice agent that answers after-hours calls, handles routine questions, and books appointments — recapturing calls that had been going to voicemail.
Quote turnaround time down from ~2 days to same-day; estimator output up ~40% with no added headcount.
Quote Automation for a Local Contractor
Cut quote drafting time from 30+ minutes to under 5 by automating the first draft from the estimator's site visit notes.
Daily document processing time down from ~3 hours to ~25 minutes of human review; backlog cleared within two weeks of launch.
Service Document Intake for an Equipment Dealer
Replaced a daily paperwork pile with an AI document intake pipeline — service tickets, warranty claims, and parts orders all parsed automatically into the dealer's systems.
About Glacier AI Works
25 years building software. Now applied locally.
I'm Todd Adams. I've spent 25 years building and leading SaaS companies — Principal Engineer to Vertical President — and I've been hands-on with agentic AI since 2022, before GPT-4 existed.
Glacier AI Works is the local arm of my consulting practice. It exists because there's a real gap between what AI can actually do for a Flathead Valley business and what most owners hear from outsiders pitching them. We do the work, ship something that earns its keep, and train your team so you're not stuck calling us forever.
Latest Thinking
Read MoreStart Here: Local AI Without Getting Fleeced
A practical guide for Flathead Valley business owners who keep getting AI sales pitches and don't know which (if any) to take seriously.
Three Automations That Pay for Themselves Inside a Quarter
Concrete examples of AI automations that actually make money for small Flathead Valley businesses — with rough costs, payback math, and the gotchas.
Why We Sell Graduation, Not Retainers
Most consultants need you stuck. We don't. Here's why our engagements are designed to compress over time — and why that's better for you and for us.
Got an idea or a problem worth solving?
Tell us what's eating your team's time. We'll tell you what AI can actually do about it, what it'll cost, and whether it's worth doing. Honest answers, no decks.
or email us directly at [email protected]